If you are having trouble logging in to your account, then you can request for restoring access to your account with the help of a customer support form available on the Yandex website.
Aside from asking help from support, you should also make sure that your login details are accurate. Your email address and your password are both cases- sensitive. Therefore, have patience and type in the details carefully.
If you think that your login details have been compromised, then the first thing you should do after gaining access to your account is to change your password. Yandex accounts also support two-factor authentication with your mobile. Hence, link your phone number to your account to provide for better protection. Also, remove all linked email addressed that you are not familiar with from My email addresses page.
It could also be that there is a virus on your computer that is trying to corrupt your system or steam information. Run an anti-virus and anti-malware software to scan the whole system to detect any kind of viruses and to remove them.
Yandex also provides features for linking your Yandex account with your accounts on other social media platforms. Make sure that those accounts have not been compromised either as it is possible to steal information or get access to your account through those platforms.
Despite being one of the biggest players in the internet market, Users might still experience some problems while using Yandex services. With a user base that encompasses millions of users and their issues, there are certain common problems that frequently pop up amongst the people.